Wednesday, April 10, 2013

New mower


 On Monday the new mower that I purchases was delivered to our house.   I had been researching them for a while and finally settled on the one that I wanted and got it while it was on sale and got free delivery to top it off.   I decided to get a Sears Craftsman mower because of the price as well as the last mower I had in Summerville before we move really was very reliable.   I had it for 2 years and I only had one small part that I had to replace.

Our new yard that we have is a lot bigger than the yard we had in Summerville so I chose to step up to a 46” mower with automatic transmission and it also has the tight turning radius as well.


About 4 hours after it was delivered I couldn't resist the temptation to try it out on our lawn.   I have to admit I love it.   The way it rides and cuts and turns is so much better than my old riding mower.   
  
Just as I was almost finished the happiness came to a sudden stop.   I was down at the bottom end of the yard and it suddenly stopped moving.  As hard as I tried to get it to go forward or reverse it just wouldn't go.   I noticed that there was a small plastic fan that was laying on the ground behind the mower.   I shut the engine down and pushed it up the house.  I was mad for sure only having it a few hours and then it stop working!   I got on the internet to find a phone number to call the Sears warranty, I found that they had a online area to chat with someone.   I was shock and happy that they were able to schedule a repair person to come out the next day.   The repair person came out the next morning and took a look at it and knew exactly what had happened.   He pulled out the battery and box to expose were the fan had broken off.   The fan is supposed to help cool the transmission but more importantly it is designed to also keep the drive belt from jumping off the pulley.    He thinks that either during shipping or at the factory the belt got stuck between the pulley and the fan, he said that this was the 2nd time is a week that they have seen this happen on our area.   He put the belt back on so that it is able to drive while the new parts are on order.   I was very happy with the service that he gave; he even walked me through some of the special futures that the sales person didn't show me.  It makes me glad that I bought it from Sears.  

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